Policies

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.

Privacy Policy

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Cancellation and Refund Policy

  • A student has the right to cancel the enrollment agreement they signed for a course of instructions including any equipment, such as books, material, and supplies, or any other goods and services included in the agreement, until midnight of the fifth business day* before the first class they attend.
  • Should a student cancel outside of five business day window for any reason, the full refund amount will be redeemed.
  • Should a student cancel inside of five business day window for any reason, they will be charged 25% of the paid amount of money. The remaining refund amount will be redeemed to their original payment method.
  • Same date cancellations are not accepted at any time and are not eligible for any refund.
  • Online classes or online portions of the classes are not eligible for any refund.
  • Cancellation shall occur when the student gives written notice of cancellation. They can do this by mail, email, hand delivery, or telegram. The cancellation need not take any particular form, and however expressed, it is effective if it shows that a student no longer wishes to be bound by the enrollment agreement. If Los Angeles Career College has given them any equipment, including books or other material, they shall return them in as new condition to LACC within 30 days following the date of their notice of cancellation. Los Angeles Career College will redeem paid amount of money to the original payment method, within 30 days after notice of cancellation is received.

* Business day – defined as Monday through Friday 8:00am – 4:00pm, excluding weekends and national holidays. Cancellation notice after 4:00pm shall be considered as next business day.

Shipping Policy

  • Los Angeles Career College ships almost entirely via United Parcel Service (UPS). Under normal circumstances, most orders ship out within 24 – 48 hours. Do not count the day the order was placed. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible.

ATI TEAS®­ Test Tutoring Policy

A student who took ATI TEAS® Test Tutoring session with Los Angeles Career College, but failed for some reason, shall be eligible to retake the ATI TEAS® Tutoring session for FREE only at all the following conditions:

  • If all five days of the Tutoring session were attended.
  • If the test was taken within 3 months after taking the Tutoring session.
  • If a student took ATI TEAS® V Tutoring session and ATI TEAS® V Test, but failed for some reason, shall be able to retake the ATI TEAS® VI Tutoring session at 50% discount.

Admissions Requirement Policy

Los Angeles Career College, Inc. requires applicants to meet certain qualifications before admission into its programs. Its purpose is to maintain a high standard with entry- level students and maintain a lower attrition and failure rate.

To qualify for the educational programs at Los Angeles Career College, an applicant must meet the following:

Pre-Admission Requirements

  1. Age 17½ years or older
  2. Submit completed admission application packet with School Performance Fact Sheet
  3. Copy of high school diploma or GED from an accredit school. If foreign graduate, credentials must be evaluated to prove US Education equivalency
  4. Speak, read, and comprehend the English language. Communicate effectively during the interview process
  5. Interview
  6. Obtain background check clearance
  7. Picture for Student ID badge
  8. Proof of legal residence
  9. Social Security Number
  10. Complete financial application
  11. Complete enrollment agreement

Pre-clinical Requirements

  1. Physical Exam
  2. Annual PPD
  3. Hepatitis B Series
  4. American Heart Association Healthcare Provider Card (BLS/CPR)
  5. Fire Safety Card
  6. Student Nursing Malpractice/NSO Insurance

Nurse Assistant/HHA Training Program:

  1. Minimum of 17 years of age
  2. Social Security or Tax I.D. number
  3. Can speak, read, and understand the English language
  4. Copy of high school diploma or GED from an accredited school. If foreign graduate, credentials must be evaluated to prove US Education equivalency
  5. Must arrange an appointment with the Admission Coordinator who will confirm that eligibility requirements have been met and will issue a permit to take the entrance test.
  6. Obtain background check clearance
  7. Picture for Student ID badge
  8. Proof of legal residence

Course Completion Requirement Policy

Requirements for Completion of Each Program:
A diploma will be awarded upon successful completion of all courses, with a grade of 76% or better on all curriculum requirements. Students must also meet all applicable clinical, administrative, clerical, classroom and laboratory skill proficiency standards, and must satisfactorily perform the applicable clinical or practical or hands-on portion of their training. Student must settle all financial obligations from the school.

The following are required number of hours for graduation:

  1. Nurse Assistant Training Program : 150 Hours
  2. Home Health Aid Training Program : 40 Hours

General Requirements & Eligibility for Licensure

Nurse Assistant/Home Health Aide Training Program:

Upon completion of the program, a graduate may sit for the Nurse Assistant Competency exam for licensure. Documents must be sent to the Aide and Technician Certification Section of the California Department of Public Health Licensing and Certification Program (ATCS). The school sends an original and official transcript showing that the student successfully graduated from the program. The student must send a filled out copy of the fingerprinting form as well as the completed nurse assistant initial application form.

Procedure:

  1. Student will fill out the top portion of the CDPH283B application (Section I-III)
  2. Los Angeles Career College will fill out (Section IV)
  3. All students must complete Live Scan fingerprinting upon enrollment
  4. RN Program Director also referred to as Chief Academic Officer will sign the bottom of the CPH283B, upon successful completion of state and federal nurse assistant training requirements and is eligible to take the CAN competency exam. Chief Academic Officer will review the CDPH276A, CDPH276C and student attendance, sign-in sheets (including make-up sessions) to verify successful NATP completion.

Course Withdrawal Policy

Course Withdrawal Policy
The student has the right to withdraw from the course of instruction at any time. If the student withdraws from the course of instruction after the period allowed for cancellation of the enrollment agreement, which is until midnight of the fifth business day following the first class the student attended, the college will remit a refund, less a registration fee not to exceed $75.00, within 30 days following their withdrawal. They are obligated to pay only for educational services rendered and for unreturned books or equipment. The refund shall be calculated using the California State Refund Policy. If they obtain books or equipment, as specified in the enrollment agreement as a separate charge, and return them in good condition within 30 days following the date of their withdrawal, the college shall refund the charge for the books or equipment paid by them. If they fail to return books or equipment in good condition within the 30-day period, the college may offset against the refund the documented cost for books or equipment exceeding the prorated refund amount. For a list of these costs, see the list on the front of the enrollment agreement and any attachments. IF THE AMOUNT THAT THEY HAVE PAID IS MORE THAN THE AMOUNT THAT IS OWED FOR THE TIME THEY ATTENDED, THEN A REFUND WILL BE MADE WITHIN 30 DAYS OF WITHDRAWAL. IF THE AMOUNT THAT THEY OWED IS MORE THAN THE AMOUNT THAT THEY HAVE ALREADY PAID, THEN THEY WILL HAVE TO MAKE ARRANGEMENTS TO PAY IT.

Disabled Students Programs & Services Policy

Disabled Students Programs & Services Policy
If a student has been diagnosed with a learning disability, and has documentation from their doctor, it is the student’s responsibility to notify the faculty. The admission department is willing to meet any reasonable request for assistance and accommodation. However, the responsibility remains with the student to provide relevant and recent documentation from a learning specialist that such a disability exists as well as the recommendations made by the learning specialist for helping the student. Since student disability test results are governed by legislation guarding privacy and can only be given to the department by the student, he/she is responsible for providing the above information to each of his/her instructors in the CNA/HHA program.

Payment Policy

Payment Policy
For paying students, it’s their responsibility to make payment of program fees every month and within the timeframe designated on the statement of account. If a student is unable to make payment within the timeframe given he/she must submit written notification to the Administration with an explanation and the expected date of payment. If a student is unable to make payment of program fees, the student will not be allowed to progress.

Tuition Payment Methods
Los Angeles Career College accepts payment for tuition, books, equipment and other fees through cash payment, VISA, MasterCard, or personal or third-party check. Los Angeles Career College will also assist students in applying for student financial assistance in order to defray the cost of their education. At the college’s discretion, installment payments may also be arranged. Students assume the responsibility for payment of the tuition costs in full, either through direct payment or through a third party financial plan. All financial arrangements must be made before the beginning of classes. The college will contact students who are delinquent in paying tuition and fees. They will then be counseled and encouraged to make specific arrangements with the college in order to remove their delinquency and remain in good financial standing

Method of Collecting Delinquent Tuition

  1. Notification in writing stating outstanding balance.
  2. Follow-up phone call one week after written notification.
  3. Second written notification 30 days after first written notification.
  4. Follow-up phone call one week after second written notification.
  5. Third written notification 30 days after second written notification.
  6. Follow-up phone call one week after third written notification.
  7. Final courtesy follow-up call.
  8. If satisfactory payment arrangements are not made, the student’s balance will be reported to the Credit Bureau. Delinquent accounts will be turned over for collections. Any costs related to the collection of the amount owed will be charged to the student’s account.

Pharmacy Technician Course Refund Policy

Cancellation/ Refund Policy
Should the student be terminated or cancelled for any reason, all refunds will be made according to the following refund procedures:

A student has the right to cancel the enrollment agreement they signed for a course of instruction including any equipment, such as books, materials, and supplies, or any other goods and services included in the agreement, until midnight of the fifth business day before the first class. Business day means a day on which the student was scheduled to attend a class session. Cancellation shall occur when the student gives written notice of cancellation at the address of the LACC shown on the top of the front page of the enrollment agreement. They can do this by e-mail, mail, hand delivery, or telegram. The written notice of cancellation, if sent by mail, is effective when deposited in the mail properly addressed with postage prepaid. The written notice of cancellation need not take any particular form, and, however expressed, it is effective if it shows that a student no longer wishes to be bound by the enrollment agreement. If the LACC has given them any equipment, including books or other materials, they shall return them to the LACC in as-given condition within 10 days following the date of their notice of cancellation. If they fail to return this equipment, including books, or other materials, in as-given condition within the 10-day period, the LACC will deduct its documented cost for the equipment, books or other materials from any refund that may be due by the LACC. Once a student pays for the equipment, it is theirs to keep without further obligation. If they cancel the agreement, the LACC will refund any money that they paid, less any deduction for equipment, books or other materials not timely returned in as-given condition, within 10 days after their notice of cancellation is received.

If the student has completed more than 25% of the program, s/he will not be eligible for any refund. Students leaving the LACC and having an outstanding balance will be required to pay the amount in full.

Hypothetical Refund Example
Assume that a student, upon enrollment in 290-hour course, pays $5,990.00 for tuition, $75.00 for registration, and $224.85 (fair market value) for books and equipment as specified in the enrollment agreement, then withdraws after completing 50 hours of elapsed time without returning the equipment s/he obtained. The pro rata refund to the student would be $4,957.24 based on the calculation stated below. If the student returns the equipment in as-given condition within 10 days following his/her withdrawal, the LACC shall refund the charge for the equipment, books or other materials paid by the student. Based on the preceding example, the refund calculation would be made in the following way:

Total amount the student paid: $5,990.00 tuition + $75 registration $6,065.00
Less Registration fee (amount school will retain) minus $75.00
Divided by 400 Clock hours of instruction divided by ÷ 290
The quotient is the hourly charge for the program $20.65
Multiplied by 50* Clock hours of instruction attended multiplied × 50
$1,032.76
Initial amount paid by student for tuition equals = $5,990.00
Actual refund amount Amount paid minus cost of clock hours attended equals = $4,957.24

* 72.5 or more clock hours attended is not eligible for refund.

The following terms and conditions are in addition to the cancellation/ refund policy:

  • Student notifies the LACC of his/her withdrawal or the actual date of withdrawal, LACC terminates their enrollment agreement.
  • Student fails to attend classes for a two-week period. In this case, the date of withdrawal shall be deemed to be the last date of recorded attendance.
  • If 25% of the course is attended, no refund will be provided.
  • If the student fails to attend classes without notice, no refund will be provided.
  • Should a student cancel outside of five business day window for any reason, the full refund amount will be redeemed.
  • Should a student cancel inside of five business day window for any reason, they will be charged 25% of the paid amount of money.
  • Same date cancellations are not accepted at any time and are not eligible for any refund.
  • Online classes or online portions of the classes are not eligible for any refund.

Refund Policy

Cancellation/Refund Policy
Should the student be terminated or cancelled for any reason, all refunds will be made according to the following refund procedures:

  1. Rejection of Applicant: If an applicant is rejected for enrollment by an institution a full refund of all tuition monies paid will be made to the applicant.
  2. Program Cancellation: If an institution cancels a program subsequent to a student’s enrollment, the institution will refund all the money paid by the student.
  3. Cancellation Prior to the Start of Class or No Show: If an applicant accepted by the institution cancels prior to the start of scheduled classes or never attends class (no-show), the Institute will refund less then 10% of the paid amount.

Tuition Refund Policies
A student has the right to cancel the enrollment agreement they signed for a course of instruction including any equipment, such as books, materials, and supplies, or any other goods and services included in the agreement, until midnight of the fifth business day before the first class. Business day means a day on which the student was scheduled to attend a class session. Cancellation shall occur when the student gives written notice of cancellation at the address of the Institute shown on the top of the front page of the enrollment agreement. They can do this by e-mail, mail, hand delivery, or telegram. The written notice of cancellation, if sent by mail, is effective when deposited in the mail properly addressed with postage prepaid. The written notice of cancellation need not take any particular form, and, however expressed, it is effective if it shows that a student no longer wishes to be bound by the enrollment agreement. If the Institute has given them any equipment, including books or other materials, they shall return them to the Institute within 10 days following the date of their notice of cancellation. If they fail to return this equipment, including books, or other materials, in good condition within the 10-day period, the Institute may deduct its documented cost for the equipment from any refund that may be due them. Once a student pays for the equipment, it is theirs to keep without further obligation. If they cancel the agreement, the Institute will refund any money that they paid, less any deduction for equipment not timely returned in good condition, within 10 days after their notice of cancellation is received.

If a student obtains a loan to pay for an educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund, and that, if the student has received federal student financial aid funds, the student is entitled to a refund of the money not paid from federal student financial aid program funds.

If the student has completed more than 25% of the program, he’ll not receive any refund. Students leaving the institution and having an outstanding balance will be required to pay the amount in full.

Hypothetical Refund Example
Assume that a student, upon enrollment in an 80-hour course, pays $2047.00 for tuition, $75.00 for registration, and $215.00 (fair market value) for books and equipment as specified in the enrollment agreement, then withdraws after completing 10 hours of elapsed time without returning the equipment he/she obtained. The pro rata refund to the student would be $1279.38 based on the calculation stated below. If the student returns the equipment in good condition within 15 days following his/her withdrawal, the Institute shall refund the charge for the equipment paid by the student. Based on the preceding example, the refund calculation would be made in the following way:

Total amount the student paid: $2047 tuition + $75 registration $2,122.00
Less Registration fee (amount school may retain) minus $75.00
Divided by 80 Clock hours of instruction divided by ÷ 80
The quotient is the hourly charge for the program $25.58
Multiplied by 30 Clock hours of instruction attended multiplied × 10
$255.80
Initial amount paid by student for tuition equals = $2047.00
Actual refund amount Amount paid minus cost of clock hours attended equals = $1791.20
  1. They notify the Institute of their withdrawal or the actual date of withdrawal.
  2. The Institute terminates their enrollment agreement.
  3. They fail to attend classes for a two-week period. In this case, the date of withdrawal shall be deemed to be the last date of recorded attendance.
  4. If 25% of the course is attended, no refund will be provided.
  5. If they fail to attend classes without notice, no refund will be provided.
  6. Should a student cancel outside of five business day window for any reason, the full refund amount will be redeemed.
  7. Should a student cancel inside of five business day window for any reason, they will be charged 10% of the paid amount of money.
  8. Same date cancellations are not accepted at any time and are not eligible for any refund.
  9. Online classes are not eligible for any refund.

Student Leave of Absence Policy

Leave of Absence
Students are entitled to take only one leave of absence during any academic year. The duration of the leave of absence may not exceed sixty days. Requests for leave must be submitted in writing to the Program Director and must include an anticipated return date and be signed by the student. Failure to return to college as scheduled without prior written notification to and approval from the Program Director will result in immediate dismissal. Any refund due will be made within thirty calendar days from the end of an approved leave of absence. The Program Director may grant leaves of absence and/or waive interim satisfactory standards for circumstances of poor health, family crisis, or other significant occurrences outside the control of the student. It must be demonstrated by the student that the circumstances had or will have an adverse impact on the student’s satisfactory progress in the academic program. No waivers will be provided for graduation requirements. Time for an approved leave of absence will not be included in the calculation of a student’s maximum program length.

Menu