Website Privacy Policy and Refund Policies

Website Privacy Policy

  • Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Certification Classes Cancellation and Refund Policy

A student has the right to receive a full refund when cancelling the enrollment agreement for a course of instructions including any equipment, such as books, material, and supplies, or any other goods and services included in the agreement, until the end of the fifth business day before the first class they attend.

Should a student cancel outside of five business day window for any reason, the full refund amount will be redeemed.

Should a student cancel inside of five business day window for any reason, they will be charged 25% of the total course fee.

Same day cancellations are not accepted at any time and are not eligible for any refund.

Cancellation shall occur when the student gives written notice of cancellation via email. If Los Angeles Career College has given them any equipment, including books or other material, they shall return them in new condition to the center within 30 days following the date of their notice of cancellation. The refund amount will be processed within 30 days of their written cancellation.

* Business day – defined as Monday through Friday 8:00am – 5:00pm, excluding weekends and national holidays. Cancellation notice after 5:00pm shall be considered as next business day.

** Los Angeles Career College Credit cannot be used in conjunction with any other offer and is redeemable at the location of Los Angeles Career College towards any classes and equipment, including books and other material, offered at Los Angeles Career College. The Credit cannot be used to pay for taxes, shipping and handling or other charges. Taxes, shipping, handling and other charges will apply to total charges prior to your current promotion. The Credit on a student’s file will expire in 6 months after the date of issuance and cannot be replaced afterwards.

Career Programs Cancellation and Refund Policy

During the Cancellation Period (First-Class Session, or the Seventh Calendar Day After You Start You Start Your First Class, whichever is later) 

 You have the right to cancel your program of instruction without any penalty or obligations. 

 If the applicant is accepted by the College, starts classes, and cancels their enrollment within the allowable cancellation period (the student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first-class session, or the seventh day after enrollment, whichever is later) all monies paid will be refunded, except for the registration fee and LMS Fee (which are non-refundable after attendance at the first-class session).     

 If a student cancels their Enrollment Agreement by notifying the school within three days of enrollment, a full refund of all tuition and fees paid will be made. 

 Or 

 If a student cancels their Enrollment Agreement through attendance at the first-class session or the seventh calendar day after signing the agreement, whichever is later, LACC will refund the student any money they paid, except for the registration fee and LMS fee, not to exceed the specified amount, within 45 days after the notice of cancellation.  

 WITHDRAWAL POLICY 

 Official (Voluntary) Withdrawal: To be considered an official withdrawal, the student must notify the College of his/her intent to withdraw.  Notification may be provided via written notice to the Campus Director or Administrator by mail, hand-delivery, or email (Admin@LACareerCollege.com). 

 You may withdraw from the school at any time after the cancellation period by submitting a request in writing to the Administrator or School Director and receive a proportional refund of the program’s tuition and unused equipment/materials, as applicable, if you have completed 60 percent or less of your current period of attendance, calculated based on the start date through your last day of attendance (LDA) in the period. 

Total Days Attended  =    Percent completed 
Total Days in Period of Attendance 

 Nurse Assistant Program Example: 

 45 hours attended/160 clock hours in the program = 28% completed 

If the student has completed less than 60% of the period of attendance, the refundable amount will be less the registration fee, STRF fee, LMS fee, and any other fee listed as non-refundable in the Enrollment Agreement, as well as any equipment/materials used or not returned in good condition, as applicable. Any balance due to LACC will be subtracted from the refundable amount prior to a refund being issued to the student. 

If the student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned, and the student will receive no refund. 

 Refunds due will be paid within 45 days of the withdrawal date for applicable students. This is considered the date of determination. A student is considered withdrawn from a program when any of the following occurs: 

  • The student provides written notice to LACC of their withdrawal. 
  • LACC terminates the student’s enrollment for: 
  • Failure to maintain satisfactory progress.  
  • Failure to abide by the code of conduct.  
  • Exceeding the 14-day consecutive policy; or 
  • Failure to return from a leave of absence. 

 Tuition paid via a loan or third-party funding will be refunded to the lender, third party, or the agency that provided the loan or funding. 

 After the Cancellation Period  

 The student has the right to withdraw at any time. If the applicant is accepted by the College, starts classes, and elects not to continue after midnight of the seventh calendar day after the student has started their first class, the student will be considered a voluntary Withdrawal.  The student will be changed a prorated amount of tuition and fees, up to 100% of the program length, according to the method below.  

 Institutional Refund Policy Example 

 Determine the total amount of tuition and fees charged to the student; deduct the one-time charges such as the registration fee, not to exceed one hundred fifth dollars ($150) and the cost of used equipment, books, and supplies fees from the total tuition charges.  (Note the unused books, educational supplies and equipment are not included in this offset and will be separately evaluated on a case-by-case basis.) 

 Nurse Assistant Program Example:  

$1,890 Estimated Total Charges for the Entire Educational Program – $75 Registration Fee – $5 STRF Fee – $112 LMS Fee – $302.99 used Equipment/Materials Fee – $290 Required Additional Fees for Educational Program = $1,105.01 charges subject to proration. 

 Divide this figure by the number of hours in the program.  

 Nurse Assistant Program Example: 

$1105.01 charges subject to proration / 160 clock hours in program = $6.91 per clock hour. 

 The amount owed by the student for purposes of calculating a refund is derived by multiplying the total hours measured from the first day of instruction as set forth in the enrollment agreement through the last date of attendance (LDA) regardless of absences by the hours charged for instructions.  

 Nurse Assistant Program Example: 

$6.91 per hour x 45 clock hours scheduled through the LDA = $310.95 prorated tuition.  

 The prorated tuition is added to the registration fee and the cost of the used equipment, books and supplies issued by the College to determine the total amount of charges the student is obligated to pay. 

Nurse Assistant Program Example:  

$310.95 prorated tuition + $75 Registration Fee + $5 STRF Fee + $112 LMS Fee – $302.99 used Equipment/Materials Fee + $290 Required Additional Fees for Educational Program = $1,095.94 amount the college is allowed to retain 

 The amount the student has paid for the program is subtracted from the amount the College is allowed to retain to determine if the student has a balance due or a refund is due. 

 Nurse Assistant Program Example:  

$1,095.94 amount the College is allowed to retain – $1,890 amount paid = $794.06 refund due to student 

Cancellation shall occur when the student gives written notice of cancellation via email. If Los Angeles Career College has given them any equipment, including books or other material, they shall return them in new condition to the center within 30 days following the date of their notice of cancellation. The refund amount will be processed within 30 days of their written cancellation.

* Business day – defined as Monday through Friday 9:00am – 5:00pm, excluding weekends and national holidays. Cancellation notice after 5:00pm shall be considered as next business day.